We remain open to provide care for your pets. We are following the direction of government and regulatory authorities and have implemented hospital and visit protocols to keep both you and our team safe. For regular updates on our hours and visit protocols, please follow our social media platforms.

A close up of a tick on a dog

Dog Fleas and Ticks

Fleas and ticks, while often thought of with little concern in our area, are becoming more prevalent. These small parasites are not only irritating to our pets, but they can also carry diseases that are transferable from animal to humans. Fleas can cause a skin condition called flea allergy dermatitis. Tick saliva contains a toxin that slowly paralyzes the body. It occurs after prolonged attachment and can be prevented by checking your dog often.

How can I tell if my dog has fleas or ticks?

Dogs with fleas are generally very itchy. If the infestation is severe, you can sometimes see them jumping around on the dog. These creatures are very small but can be combed out of the fur with a special comb. Ticks can range in size from the end of a ballpoint pen to the size of a dime after a blood meal. When attached, they bury their head into the skin. You can often see the legs moving when searching. Ticks are often found in armpits, around the tail, between the toes and around the collar.

How can I prevent fleas and ticks on my dog?

We have many different medications for all ages that cover both fleas and ticks. Keeping your dog on a regular schedule will prevent these parasites from making your pet their home. Regularly grooming and checking your dogs after walks (especially in areas with tall grass) is beneficial for prevention and early detection. There is also a vaccine to protect against Lyme disease, which is a disease carried by a particular type of tick.

What are the treatment options for dogs who have ticks?

If you find a tick on your dog, please give us a call. Not only can we safely remove the tick for you, but we will also send it away to the provincial tick surveillance program. This program will be able to tell us what species of tick it is and whether or not it was a carrier of Lyme disease. Tick paralysis is generally resolved minutes after the removal of all ticks.


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COVID-19: Additional measures we are taking

Dear Clients,

Due to the close contact that our work requires, we have taken additional measures to protect you and our team while providing care for your furry family members.

The following changes are effective as of Wednesday, March 18, 2020:

1. We are currently operating a "closed waiting room" policy to protect our clients and staff. When you arrive, please remain in your vehicle and use your cell phone to call us at 780-539-0636. We will bring your pet into the hospital for an examination with the veterinarian. The veterinarian will then call you to discuss our recommended treatment plan. After your appointment, a technician will return your pet to your car and take care of any needed medications and payment.

2. We are continuing to accept appointments for urgent or sick pets, as well as time-sensitive puppy/kitten vaccinations. All other services will be scheduled for a later time. However, if you're unsure whether your pet needs medical attention, please call us to discuss your situation.

3. We are still OPEN with the following hours: Monday to Sunday 8:30 am - 5:30 pm

4. If you are ordering food or medications, please allow 2-4 business days as our suppliers are dealing with increased demand and are trying to fill orders as quickly as possible. We will advise you as soon as your order arrives. Please call us when you arrive to pick up your order, but do not enter the hospital. Our staff will bring your order to your car. You can also use our online store and have your food delivered directly to your home. To sign up for the Online Store, please visit our website.

5. For the time being, we are not accepting cash as payment. Credit cards and debit card payments are still available.

6. Following the recommendations of our government and medical experts, we are doing our best to practice social distancing within the constraints of our jobs. We have taken these measures to avoid both contracting and facilitating the spread of this disease.

Thank you for helping us be diligent for everyone's safety. As we have heard from all levels of government, the situation is fluid, and any updates will be provided as changes occur.

- Your dedicated team at Animal Medical Centre North