We remain open to provide care for your pets. We are following the direction of government and regulatory authorities and have implemented hospital and visit protocols to keep both you and our team safe. For regular updates on our hours and visit protocols, please follow our social media platforms.
Spaying and neutering at the appropriate age is a big part of being a responsible pet owner. It helps with keeping overpopulation at a minimum as shelters are almost always overflowing with cats. Spaying and neutering early enough can help prevent some medical issues such as infections in the uterus and certain cancers. These problems can be quite severe. It can also help discourage unwanted behaviours such as spraying, fighting and excessive vocalizing.
Spaying is the term for female cats and is the surgical removal of the ovaries and uterus. Neuter is the term for male cats and is the surgical removal of the testicles. Both of these procedures are routinely done at our clinic.
When should I neuter/spay my cat?
Six months old is the recommended age to spay or neuter your cat because it is usually before their first heat cycle. Spaying/neutering decreases specific health issues such as mammary tumours for females and testicular cancer for males. It also reduces the chance of developing unwanted behaviours. If you have any questions about either procedure, you can call our clinic. Our staff members can help answer any questions you have.
Due to the close contact that our work requires, we have taken additional measures to protect you and our team while providing care for your furry family members.
The following changes are effective as of Wednesday, March 18, 2020:
1. We are currently operating a "closed waiting room" policy to protect our clients and staff. When you arrive, please remain in your vehicle and use your cell phone to call us at 780-539-0636. We will bring your pet into the hospital for an examination with the veterinarian. The veterinarian will then call you to discuss our recommended treatment plan. After your appointment, a technician will return your pet to your car and take care of any needed medications and payment.
2. We are continuing to accept appointments for urgent or sick pets, as well as time-sensitive puppy/kitten vaccinations. All other services will be scheduled for a later time. However, if you're unsure whether your pet needs medical attention, please call us to discuss your situation.
3. We are still OPEN with the following hours: Monday to Sunday 8:30 am - 5:30 pm
4. If you are ordering food or medications, please allow 2-4 business days as our suppliers are dealing with increased demand and are trying to fill orders as quickly as possible. We will advise you as soon as your order arrives. Please call us when you arrive to pick up your order, but do not enter the hospital. Our staff will bring your order to your car. You can also use our online store and have your food delivered directly to your home. To sign up for the Online Store, please visit our website.
5. For the time being, we are not accepting cash as payment. Credit cards and debit card payments are still available.
6. Following the recommendations of our government and medical experts, we are doing our best to practice social distancing within the constraints of our jobs. We have taken these measures to avoid both contracting and facilitating the spread of this disease.
Thank you for helping us be diligent for everyone's safety. As we have heard from all levels of government, the situation is fluid, and any updates will be provided as changes occur.
- Your dedicated team at Animal Medical Centre North